Powerful, Simple Reputation Management Software and a team of experts to help you along the way.
The Review Advantage Dashboard
Simply enter some basic information about your customer or upload a CSV list of multiple customers at once. Phew! Take a break. You're done. The system handles the rest from here.
The system automatically sends an email to your customer asking them for feedback regarding their recent experience.
The customer is directed to a mobile-friendly, easy to use form to leave a star rating and review.
The customer is intelligently routed to a page which includes links to the review sites that you've chosen so they can easily spread the word about their positive experience.
The customer is taken to a different page where they can vent about their experience preventing a poor review from being posted online and affording you the opportunity to address it promptly.
See average feedback ratings at a glance as well as other key metrics and link a customer's feedback to a specific employee to monitor the quality of their service and hold them to account.