Are negative reviews costing you business? Online reviews are a pain... Review Advantage helps.
We can't go there, that place has bad reviews. If that sounds familiar it's because more and more people are relying on online reviews when choosing businesses.
In fact, online reviews have become the new word of mouth!
A recent study by BrightLocal found that 85% of consumers now say that they read online reviews when choosing a local business and 79% of consumers trust online reviews as much as personal recommendations.
And, did you know that...
A business with 4 stars will generate
3.5 times more new customers than one with 2 stars.
How would 3.5 x more customers affect your bottom line? What are 3.5 x more customers worth to your business? Tell you what, let's come back to that later...
So that's all really powerful stuff and it shows us why having a plan in place to get more and better online reviews has become an absolutely essential part of any business' formula for success.
Here's the problem
Online reviews are an area where, as business owners, we've traditionally had very little control. Past customers, with their different attitudes, preferences and personalities are free to talk about and define our business in any way they want.
Making things harder is the fact that, for every bad experience a customer has they will tell ten people about it but for every good experience they'll only tell one.
That's the natural tendency that all businesses are working against in their efforts to maintain a positive online reputation. Overcoming that tendency is exactly why we created Review Advantage.
Five Minutes to a Five Star Reputation
Review Advantage is an easy to use Software that let's you increase the amount of positive reviews your business gets while decreasing the amount of negative ones. Get control over what is said about your business and start building your 5-star reputation while improving customer service and joining the conversation that folks are already having about you online.
You know those customers that really like you? The ones that have told others about your business? Imagine receiving a steady stream of positive reviews from them on sites like Yelp and Google+; and imagine this feedback being what your potential customers first read when discovering your business.
As seen on:
So, how would you like to:
- Turn positive customer feedback into a steady stream of online reviews
- Address negative feedback before it has a chance to become a negative online review
- Stay on top of what's being said about your business on all the major review sites
- Target customers with email blasts based on the amount of stars they've given in their reviews
- Receive your own Micro-site that includes your business' key info, links to social media, map and your latest positive reviews
- Access average rating by employee or department to identify areas for improvement in customer service
- Improve your site's ranking on Google searches
- Increase customer retention rate
- Increase net profits by up to 9%
- Broadcast your positive reviews to a wider audience
- Receive Automated Reports on the health of your online reputation
- A lot more!
But don't take our word for it...
See what our customers are saying.
"Review Advantage is a site that will make any business owners’s day. There’s no better way to outplay your competitors."
"We’ve increased our positive TripAdvisor reviews, outsmarting the competition and at the same time we’ve been able to control and resolve guests issues preventing them from damaging our online reputation."
"Review Advantage is great for business owners who are serious about their reputation and want to build it quickly and consistently.”
Earlier I asked you, how much are 3.5 x more customers worth to your business. Actually, the real question is, would that amount be enough to pay for Review Advantage's low, monthly price while leaving you plenty of room to spare?
Let's look at that. How much is an average customer worth to you? Is it $50? $100? $500? And that's not even including their lifetime value if you get them to come back again and again.
So, if you could bring in 10 more customers a month (let's aim low!) with better online reviews... what would that be worth to you? We think you'll find that you'll get a massive return on your investment... or you can simply cancel at any time.
So, we know we've priced our product to be highly profitable for you, the business owner. But we've decided to go a little further and make you an offer you won't be able to refuse!
Full, unrestricted access for just $1
We've decided to offer full, unrestricted access to the software for 14 days for just a buck.
You'll be able to being receiving reviews just minutes after signing up which means that, by the time your trial ends, you'll know well if Review Advantage is right for you.
And if you don’t want to continue after the trial period, simply cancel anytime. It’s that simple - no questions asked.
But we think you'll stick around!
($1 trials won't pay any of our bills! If you don't love it, we don't make money.)
Review Advantage is unique in that it focuses on the 3 main areas of Reputation Management: 1). Getting more positive online reviews on sites like Yelp while lessening the amount of negative ones, 2). Improving customer service by collecting immediate feedback from them with the option of linking these to individual employees or departments, 3). Facilitate reputation monitoring by sending alerts whenever the business is reviewed on any of the major review websites.
Frequently Asked Questions
What does the software do?Open or Close
Review Advantage is an online tool that helps your company develop a 5-star online reputation by reaching out to your past customers, acquiring valuable feedback from them and making it easier for them to post their positive reviews on the sites that matter most to you.
How do my customers create reviews?Open or Close
Once you a customer submits a feedback survey, our software will send them to a specific webpage based on the feedback rating. Negative feedback will be sent only to the owner or dedicated manager while positive feedback directs the customer to a list of predetermined review sites to share their positive experience.
Who is the software aimed at?Open or Close
The application is perfect for any size of organization, allowing management or an individual to see the overall reputation footprint of their business in one easy to use dashboard. Our software is used by everyone from restaurants to doctors and hotels.
Can I cancel anytime?Open or Close
Is there a free trial period?Open or Close
You betcha. Try our software with no obligation for 7 days. If you're not thrilled with it at the end of 7 days, cancel your membership and they'll be no hard feelings :)
Does the software work on mobile devices?Open or Close
Absolutely. Our system was built using responsive technologies which means it will work equally well on desktops as well as any mobile device.
Can I download and upload my entire list customers at once?Open or Close
You can upload or download multiple customer contacts at once, however we do not recommend contacting a large batch of clients at one time.
Is my business information safe?Open or Close
Absolutely. We safeguard and protect your data in a number of ways. At the risk of sounding too technical, here are some of the reasons that your data is safe with us:
- We use SSL for all login screens
- Our servers and databases are hosted in a completely secure facility requiring security card and passport ID for access to the facility.
- Our servers are completely locked down.
- We securely back-up all our databases to a secure off-site facility twice daily.
How do I get in touch with support when I need it?Open or Close
When you sign up you are assigned a Dedicated Account Manager who is tasked with making sure you get up and running quickly and easily. You can also contact us any day via email at support[at]reviewadvantage.com. We typically answer all support requests within one hour (even on the weekends!).
Can I upload third party lists for email marketing purposes?Open or Close
No. We do not allow the upload of third party lists for email marketing purposes due to the strict anti-spamming rules and regulations. Plus many of these customers will not have visited your location and are not likely to leave you positive feedback using this strategy.
Can I upload my own customer list and email them?Open or Close
Yes, you may upload your customer list in your Account section. Please note we have strict rules regarding the uploading of customer lists due to the anti-spamming rules and regulations.
Can I customize my feedback and incentive emails or pages?Open or Close
Absolutely! Our turnkey solution includes professionally written default templates. However, you can always customize them to suit your business' needs.
Can I determine who will be notified if a negative feedback result is submitted?Open or Close
Yep. You can set this from your account's "Setup" section.
What review sites are most important?Open or Close
That actually depends on your type of business, but Google, Yelp, Kudzu, and Yahoo should not be ignored. These popular review sites are integrated into our system for you and you'll be able to add any additional review sites you deem important for your business category.